1 – The only property management department in the local area where the licensee and owner works full time in the department
2 – Our arrears management is top notch, proven by our yearly average of just 1.66% arrears for up to 14 days and 0% over 14 days.  This means that 98.4% of our tenants are on time with their rent payments
3 – Our office has an excellent vacancy rate of just 1.4% over a 12 month period
4 – Our office has rented more properties during the past 6 months than all the other agencies in Lithgow combined – sourced from realestate.com.au Sept 16
5 – We conduct video routine inspections of our tenanted properties, which means you get the opportunity to ‘walk through’ with us when we do a routine inspection
6 – Our office has only attended the Tribunal once in the past 2 years, which shows great negotiation skills for our office and the high quality of tenant that we approve
7 – Our property management department is run by a team, which means you are not reliant on just one person to do all of your work
8 – Our maintenance and repairs are done using an online system, which you can log in to.  This gives you great control over the work you approve.  Arranging repairs included in fee.
9 – Our office does not charge extra for End of Financial Year Statements like some agencies do, this is included in your management fee
10 – Our rental department is highly decorated for awards with Tina having won Regional Property Manager of the Year 2015 (REB) and International Property Manager of the Year 2015 (Professionals).
11 – We work closely with our sales department and are able to provide you with free market appraisals if you decide to sell, or updated prices for your super fund or accountant
12 – We can pay the bills for your property at no extra charge, this includes council rates, water rates, insurances etc..
13 – We provide you with excellent photography and well written advertisements.  We are also the only agency in Lithgow that has window space dedicated to the Rental department
14 – We conduct open homes for showings which creates an air of competition, along with giving us a lot of information about the market at the same time
15 – We use local, trusted tradesmen for your repairs and maintenance.